Championing a dynamic motion picture workforce in B.C. that is equitable, diverse and inclusive.

Studio Operations Manager

Seeking qualified candidates for day-to-day facility and studio building operations

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Streamland Media
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One-time
In-person
Free

POSITION OVERVIEW:

The Studio Operations Manager oversees the day-to-day facility and studio building operations, client services, staff services, physical security protocols, shipping/receiving and editorial rental space management.

QUALIFICATIONS REQUIRED:

  • Strong computer skills including the Office 365 suite of programs.
  • Good directional and organizational skills.
  • Strong English in both written aspects as well as oral communication.
  • Physically able to perform the essential duties of the position.
  • Able to support evenings/weekends as required.
  • Ability to interact well with co-workers and promote the “Team” concept
  • Superb customer service skills
  • Professional and welcoming appearance
  • Warm and energetic personality
  • Great interpersonal skills
  • Creative/innovative client services tactics
  • Knowledge of food preparation and presentation
  • Excellent verbal and written communication skills
  • Excellent organizational and leadership skills
  • A people-oriented mindset and a positive demeanor
  • Strong analytical/critical thinking
  • Experience in event coordination a plus

RESPONSIBLITIES

  • General building & facility management
  • Oversees Client Services staff to guarantee client satisfaction and ensure top tier presentation of our studio
  • Oversees Staff Services to foster, build and maintain company culture within the workplace.  Helps to ensure that all employees feel connected and valued.
  • Works with property management and landlord to oversee building preventative maintenance, repairs, modifications, and installations as required.
  • Works with HVAC service vendors to arrange maintenance and on site emergency calls.
  • Oversees building physical security – keys & FOB allocation for staff and rental clients, security protocol communication and facility walk throughs
  • Works with studio janitorial vendors to ensure facilities are cleaned and maintained
  • Covid protocol management & communication to ensure company guidelines are met
  • Oversees shipping procedures/requirements
  • Works with finance and accounting to oversee post production billing
  • Receives and processes expense reports related to facilities management and maintenance
  • Editorial rental services coordination – works with sales, production and engineering to track and communicate schedules, on-site/off-site set ups/teardowns, and rooms/parking assignments.
  • Supports the studio in daily activities.
  • Demonstrates a sense of urgency in achieving results. Takes the initiative to see that things get completed.
  • Assists in training as required.
  • Understands team members’ needs and accommodate for their best performance.
  • Supports all the facilities related issues after hours. Coordinate with Managing Director and Head of Studio on any issues that may arise.
  • Able to work extended or flexible hours as required.
  • Has good interpersonal and communication skills and is results oriented.
  • Ability to lift and carry heavy loads of up to 30 lbs.
  • Has an exemplary attitude towards housekeeping, safety, and company policies.
  • Commitment to continuous improvement and workplace safety.
  • Other duties as assigned.


Preferred Skills:

  • Knowledge of the Company’s industry and general operations of the business as well as health and safety experience (including provincial Covid protocols).

Qualifications:

  • Previous experience in a similar studio operations role preferred.

 Picture Shop is proud to be an Equal Opportunity Employer, consistent with applicable federal, provincial and local law.

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